Privacy policy
Effective Date: September 2026
At Lievon, we respect your privacy and are committed to protecting the personal information you provide while using our website and services. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
1. Information We Collect
When you visit or purchase from Lievon, we may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
- Order and transaction details
- Account information
- Information you provide when contacting customer support
- Device, browser, IP address, and website usage information
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Confirm payments and transactions
- Provide customer support
- Send order and delivery updates
- Manage your account
- Improve our website, products, and services
- Send promotional offers or marketing communications where permitted
- Prevent fraud, misuse, and unauthorized activities
- Comply with applicable legal requirements
3. Payment Information
Payments may be processed through third-party payment providers. Lievon does not intentionally store complete credit/debit card details on its own servers. Payment information is handled according to the applicable payment provider's security and privacy practices.
4. Cookies
Our website may use cookies and similar technologies to:
- Remember your preferences
- Keep your shopping cart active
- Understand website usage
- Improve website performance
- Provide relevant marketing and advertising
You can manage or disable cookies through your browser settings, although some website features may not function properly.
5. Sharing of Information
We may share necessary information with trusted service providers, such as:
- Payment processors
- Shipping and courier partners
- Website and hosting providers
- Customer support and technology providers
- Marketing and analytics service providers
We do not intend to sell or rent your personal information to third parties.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss. However, no online transmission or storage system can be guaranteed to be completely secure.
7. Marketing Communications
If you have opted to receive promotional communications, we may contact you about offers, new products, and updates. You can unsubscribe from promotional emails or request that we stop marketing communications at any time.
8. Third-Party Links
Our website may contain links to third-party websites or services. Lievon is not responsible for the privacy practices or content of external websites. We recommend reviewing their privacy policies before providing personal information.
9. Children's Privacy
Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.
10. Your Privacy Rights
Depending on applicable laws, you may have the right to request access to, correction of, or deletion of your personal information, or to withdraw certain permissions.
For privacy-related requests, please contact us using the details below.
11. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable laws. Any updated version will be published on this page with a revised effective date.
12. Contact Us
Lievon
📧 support@lievon.in
🌐 lievon.in
If you have any questions about this Privacy Policy or how your information is handled, please contact us.